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An empty laundry space with wood floor and wire shelving
A softener usually sits near the main shut-off.
Answered by a plumber
Water treatment

Water Softener Installation in Burlington

We cut into the main after the meter, install a bypass, connect the softener, run the drain line to the floor drain or standpipe and program it for your household water use.

  • The cause found and shown to you before work starts
  • On the truck: Bypass valve, fittings, drain tubing
  • Placed: After the meter, before the heater
  • Tested by: Hardness test before and after
  • Licensed & insured (details on request)
  • Price before tools
  • Clean, covered work area
  • Tested before we leave
At a glance
On the truck
Bypass valve, fittings, drain tubing
Placed
After the meter, before the heater
Tested by
Hardness test before and after

When you need water softener installation

The signs of hard water are familiar: white crust on shower heads and faucet aerators, spotty glasses, soap that will not lather well, and a kettle that needs descaling every few weeks. Less visible is the scale building inside a water heater or tankless heat exchanger. Homeowners also replace softeners when the old one stops regenerating, leaks from the brine tank or no longer keeps the water soft. Homes on private wells in rural north Burlington can have much harder water than the municipal supply.

How the job is done

The unit goes on the supply past the meter and ahead of the heater. We leave the cold supply to the kitchen sink unsoftened when the homeowner prefers drinking water without added sodium.

  1. Choose a location near the main line, a drain and a receptacle
  2. Install isolation and bypass valves so the unit is taken offline for servicing
  3. Run inlet and outlet piping with proper unions
  4. Route the regeneration discharge hose, air-gapped, to the floor drain or standpipe
  5. Set hardness, household size and regeneration schedule on the control head
  6. Add salt, run a manual regeneration and test the softened water
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Burlington homes and this work

Burlington's water comes from Lake Ontario, treated by Halton Region. The Region publishes hardness figures for its systems; we use that number to programme the unit rather than guessing. In most basements the best spot is near the main shut-off on the front wall. Older homes sometimes have the meter in a cramped corner under the stairs, and we may need to extend piping a short distance to find room for the tanks.

What affects the scope

The main factors are pipe size and material at the main, distance to a drain, whether an outlet is nearby, and whether an existing unit needs removing. Pairing a softener with a sediment or carbon filter is common, and that adds a housing or two. For businesses, commercial plumbing setups may call for a larger twin-tank system that softens continuously during regeneration.

Before we arrive

Decide whether you want the kitchen cold tap left hard. Clear a space roughly a metre square near the main line. Have a few bags of softener salt ready, or tell us so we can plan for it. Note your current water heater age as well, since a very old tank full of scale will not recover once soft water arrives. If you already have a water filtration system or a reverse osmosis unit, let us know where it sits so the order of equipment is right.

Questions we get on this

Do I need a softener on city water in Burlington?

It is not required. The water is safe as delivered, and a softener is a choice based on how much scale bothers you and how much you want to protect appliances.

Does softened water taste of salt?

Most people do not notice it. Those on low-sodium diets often keep the kitchen cold tap unsoftened or use a reverse osmosis unit for drinking water.

How frequently should the brine tank be topped up?

That varies with hardness and how much water you go through. Look in the salt tank each month; never let it fall below a third.

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