- On the truck
- Spare pumps, float switches, check valves
- Common fault
- Float hung up on the pit wall or cord
- Tested by
- Filling the pit to trip the switch
When you need sump pump repair
Look for these patterns. The motor buzzes yet the water level stays put, which suggests a jammed impeller or a stuck check valve. The pump runs constantly even in dry weather, which can mean a stuck float, a broken check valve letting water fall back, or groundwater entering faster than expected. The pit fills to the brim and nothing happens, which means a failed switch, a tripped breaker or a dead motor. Any of these is urgent in spring thaw or a heavy storm.
How the job is done
- Confirm electricity. We rule out a tripped GFCI, a dead receptacle or a plug that has worked loose.
- Inspect the float. Floats of either style can snag on the liner or the outlet pipe; we free or reposition them.
- Test the check valve. Should discharge water fall back down once the motor shuts off, we swap that valve.
- Pull the pump. The intake screen and impeller are cleaned of silt and gravel.
- Replace if needed. A pump with a failing motor is replaced with one sized to your pit and discharge height.
Describe the drain, pipe or fixture and get a straight answer on the phone.
Burlington homes and this work
Sump pits are standard in Burlington homes built from about the 1980s onward, and many older homes have had one added during basement waterproofing. In north Burlington and near creeks such as Appleby, Tuck and Shoreacres, high spring water tables keep pumps busy. The outlet belongs on the yard, clear of the walls, and never in a sanitary drain; the city does not allow sump water to be connected to sanitary lines.
What affects the scope
- Pump type: pedestal or submersible
- Pit size and whether a lid is fitted
- Discharge route and whether it freezes in winter
- Adding a backup pump at the same time
Before we arrive
If the pit is overflowing, a wet-dry vacuum or pails can buy time. Unplug the pump before touching anything in the water. For lasting protection, read about a battery backup sump pump.
Questions we get on this
How long do sump pumps last?
Many last seven to ten years, less if they run very often. Age plus heavy use is a good reason to replace before failure.
Can my sump discharge go into the floor drain?
No. Sump water belongs outdoors on your property, not in the sanitary sewer.
One call to (365) 414-5748 puts you through to a Burlington plumber.
